Dentist North Andover COVID-19

Notice of Temporary Closure


Please review our new office protocols of EZ Dental. If you have any questions, give our team a call at (978) 685-5562.



5/15 UPDATE:

Due to pandemic Covid 19 and per MDS and Governor Baker reccomendations ,we will still only treat emergent and likely to become emergent cases until further notice.

Please visit our website for updates on Covid 19 


4/27/2020 UPDATE:


As Massachusetts continues to move through what is believed to be the peak of COVID-19 pandemic, the Massachusetts Dental Society (MDS) Executive Committee and Board of Trustees met today to discuss its COVID-19 guidance for dentists practicing in the Commonwealth. Taking into consideration guidance from the CDC, ADA, Massachusetts DPH, and Governor Baker's administration, the MDS recommends that dental offices in the Commonwealth remain closed to patients seeking elective and non-urgent care through May 18th. Dr. Ezzi will continue to be available as needed for emergency management.




Dr. Rachelle Abou-Ezzi



4/1/2020 UPDATE:


We are all aware of the increasingly challenging public health situation acreoss the Commonwealth and the world at large. In accordance with new recommendations issued by Governor Baker, the Centers of Disease Control (CDC), and the White House, the Massachusetts Dental Society (MDS) Exective Committee and Board of Trustees is updating its COVID-19 guidance for dentists practicing in Massachusetts.


The MDS strongly recommends that dental offices in the Commonwealth remain closed to patients seeking elective and non-urgent care until May 4, 2020. As always, it is expected that dentists will continue to be available as needed for emergency management.


The MDS understands the hardships caused by widespread office closures and government policies. As health care professionals, dentists across the state are playing a crucial role in slowing the spread of COVID-19 and flattening the curve. Massachusetts dental offices, in coordination with the MDS and the Massachusetts Emergency Management Agency, have donated more than 175,000 items of critical PPE to health care professionals on the frontlines responding to this unprecedented public health crisis. As we approach this expected peak of the pandemic in Massachusetts, these donations will continue to make a difference for the communities we serve.


The MDS will continue working with the Massachusetts Department of Public Health and the Board of Registration in Dentistry to provide additional guidance when possible. To ensure offices have the tools necessary to reopen, the MDS will be working on transition plan resources to support dentisits as they return to their dental practices. As new information becomes available, the MDS will issue updates to this guidance via email and other channels.



Dr. Rachelle Abou-Ezzi




What Your Dental Team is Doing to Keep You Healthy



Dear Patients:


The health and well-being of our patients is our top priority, now and always. In response to the coronavirus pandemic, we are closely following and adhering to precautions advised by the Centers for Disease Control (CDC) and the Massachusetts Department of Public Health.


We want to assure you that we are taking continuous steps to ensure that our office remains a safe place for every patient. It's importantt for you to know that dentists are experts in infection control. For instance, we have been trained to prevent the spread of infectious disease such as flu, HIV, hepatitis, and tuberculosis. The precautions we take every day will also help prevent the spread of the coronavirus.


We follow precautions developed by the CDC to protect both health care personnel and patients. We sterilize all instruments after each use and clean each dental operatory after each patient visit, using surface disinfectants that kill all known infectious diseases, including coronavirus. Dedicated hand washing and one-time use disposable materials also help maintain a safe environment for our patients. Our staff regularly trained in these procedures.


Working with our facility managers, we've ensured that our cleaning team has a sufficient stock of supplies. We have asked them to apply additional focus and time on cleaning door handles, faucets, and other items with high-traffic hand touches. Magazines in our waiting areas are also a risk from frequent contact, so they have been removed.


Seeing your dentist is a vital investment for your general health. Our oiffice remains open to care for our patients following the above guidelines. If you have a fever, are exhibiting symptoms of respiratory illness, or have had recent contact with someone who has tested positive for COVID-19, you may be a risk to other patients or staff members. If you are experiencing fever (greater than 100.4), cough, or shortness of breath, please remain at home and contact your primary care physician immediately.


If you would like to reschedule an upcoming appointment or talk through any concerns, please feel free to contact our office at (978) 685-5562.


Remember, the best way to protect yourself and your community is with everyday preventative actions, like washing hands often and disinfecting surfaces regularly. These actions will help minimize and slow the spread of the coronavirus.


For the most up-to-date information and guidance, please visit the CDC website at


Thank you,

Dr. Rachelle Abou-Ezzi

EZ Dental, LLC




EZ Dental, LLC



Dear Patients:


Our top priority is the health and well-being of our patients, families, staff, and community. To that end, we have decided to close our practice for the next three weeks, starting on March 17, 2020, in accordance with guidance provided by the Massachusetts Dental Society. We believe that this closure will allow us to more effectively adhere to Governor Baker's recommendations and the Centers for Disease Control's (CDC) guidance of social separation.


As health care professionals, we believe we have a role to play in "flattening the curve" in order to follow sound, scientific public health advice to help limit infections and slow the spread of the virus. Our office will be closely reviewing our appointment schedule. If you have a non-urgent appointment scheduled with us this week, our office will be in touch to help reschedule your appointment.


There will be a doctor on-call in the event of a dental emergency. Should you require emergency dental care, please call our office as you normally would at 978-685-5562 and one of our doctors will get in touch with you.


We did not make this decision lightly. A great deal of care, research, and planning guided our decision. We believe that by taking these extraordinary precautions, we can make a difference in helping to preserve the limited supply of personal protective equipment critical for emergency dental care and frontline health care personnel responding to the pandemic. We will continue to evaluate the situation as it evolves and determine when it is appropriate for us to return to our normal business hours.


Again, please understand that we are making this decision with the health and well-being of our patients, our families, our dental team, and the community in mind.


Please stay safe and healthy.



Dr. Rachelle Abou-Ezzi